Because we know many need ethics CE credits, you may use code RENEWS2018 to register for this live webinar and earn 1 Ethics CE for FREE after viewing the live event and completing the post-test. Seats WILL go fast, so don't delay, register today!
If you don't need CE credit, use the NO CE CREDIT option.
Sticks, stones and intimidation: How to manage bullying and promote resilience
Live Webinar, May 10, 2018
1 to 2 p.m. EST
Registration required. Space is limited, so don't delay.
TWO options to participate!
Free webinar only, not eligible for CE credit
One Ethics CE CONTACT HOUR for CDMS or 
board-certified case manager (CCM) registrants (No charge because your CCM expires May 31, 2018)
Webinar audio is available only through your computer speakers.
Please test your audio and perform a system check prior to the webinar.
Please see additional information below.
Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP
EFS Supervision Strategies, LLC
Ellen Fink-Samnick, MSW, ACSW, LCSW, CCM, CRP, is principal of EFS Supervision Strategies, LLC. In that role, she is a frequent presenter and article author. With Teresa Treiger, she is co-author of the book COLLABORATE® for Professional Case Management: A Universal Competency-Based Paradigm and the chapter on Case and Population Health Management for the 6th edition of Leadership and Nursing Care Management, by Diane L. Huber. Fink-Samnick authored chapters on the ethical use of case management technology for CMSA’s Core Curriculum for Case Management, plus those on collaborative care, the social determinants of health, wholistic case management and workplace bullying for many of the industry’s knowledge products, including the Encyclopedia of Social Work Online, CCMC's Case Management Body of Knowledge® and CMSA’s Career and Knowledge Pathways®.
Fink-Samnick serves as a director on the 2017-2018 national board of the Case Management Society of America. She has served CCMC as a commissioner and is an active volunteer. She serves on the editorial advisory board for the Professional Case Management Journal. She is the recipient of the 2017 Distinguished Master of Social Work Alumni award from the University of Buffalo School of Social Work and the 2016 National Award of Service Excellence for the Case Management Society of America.
Bullying in health care can be an interprofessional team sport. Left unaddressed, it taxes team dynamics, lowers self-esteem and team morale and negatively impacts workforce retention. It also affects patient safety and the quality of care delivery. This webinar explores the scope and incidence of how bullying impacts patients and the workforce, presenting models and strategies to proactively address these situations. It offers tactical and ethical guidance on how to confront and master this widespread issue. 
Learning Outcomes: After the presentation, participants will be able to: 
  • Define common types of bullying across the health care workplace;
  • Explore the incidence and scope of workplace bullying;
  • Discuss the implications for case management practice; and
  • Provide strategies to manage bullying and empower workplace resilience
This webinar is pre-approved by CDMS and CCMC to provide one continuing education (CE) contact hour to board-certified case managers. CEs are only available to those who attend the live webinar. CEs are not available by viewing the webinar after it airs. The cost of CEs is $25 and must be paid in advance.
Each person is required to register individually to claim CEs. Groups viewing the webinar together cannot claim CEs.
Individuals will be sent an evaluation after the webinar. Once you complete your evaluation, you will be able to download a certificate of attendance if you paid for CEs, and your dashboard will be updated.
If you miss the webinar and you have registered for CEs, no refund will be issued.